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How to request a VAT refund

If you have recently purchased vMix in Europe and have a valid VAT ID that you forgot to include on the order, follow the steps below to have a refund processed.
Note: Only orders placed within the last 30 days can be refunded.
1. Visit the web site https://www.2co.com/#contactUs
2. Where it says "Submit a support ticket" click the Contact Customer Support link
3. Fill in your details ensuring to include the order reference number and your VAT ID and click submit
You can also call their 24/7 phone support listed at the above link.
Or email directly to support@2checkout.com

Last Updated: Wednesday, June 16, 2021 1:12:12 PM